Contact Us/Returns

Returns Made Simple

30-Day Wear Trial — Try it, wear it, decide.

Every Shuzi piece comes with a 30-day wear trial, free Thailand shipping, and free returns.

Wear your Shuzi normally—even every day. If it's not right for you, simply return it for a full refund. No return-shipping fees. No restocking fees.

See our full 30-Day Trial & Return Policy →

Get in Touch

Questions about your order, a return, or anything else? We're here to help.

Email us directly at zonteen@gmail.com, or use the form below. We typically respond within 1–2 business days.

For returns, simply include your order number and we'll take care of the rest.